Pilot Research was founded by Tom with the belief that any technology or software can be explained simply, contextualized by market trends to build connection with a range of business personas and their requirements, and effectively differentiated in markets whether nascent or mature.

I have spent my entire professional career in the technology and software sector. I’ve held research & analysis, consulting and management roles with Datamonitor, Deloitte, Boston Consulting Group, Ovum (Informa), and most recently G2.

When researching and writing my personal focus is in data and information management, analytical technologies, and the evolution of enterprise applications. I’m curious about the role those technologies play in digital transformation, and particularly automation and customer experience, along with their privacy implications. Recently this has led to a practical and philosophical interest in AI's social and economic impact.