Pilot Research was founded by Tom with the belief that any technology or software can be explained simply; effectively contextualised by market trends to build connection with senior executive priorities. Tom’s “Thought Leadership Platform” approach achieves this for clients while effectively differentiating technology in markets both nascent and mature.

About Tom

“I have spent my entire professional career in the technology and software sector. I’ve held research & analysis, consulting and executive roles with Datamonitor, Deloitte, Boston Consulting Group, Ovum (Informa), and most recently G2.

When researching and writing my personal focus is in data and information management, analytical technologies, and the evolution of enterprise applications. I’m curious about the role those technologies play in digital transformation, and particularly automation and customer experience, along with their privacy implications. This work over the past two decades has led to a practical and philosophical interest in AI's social and economic impact.”